We guarantee that the products you purchase from 3R Technology will be free from defects in materials or workmanship under normal use during the warranty period. Our standard warranty period is 90 days from the date of purchase. However, bulk product, wholesale lots and other items might carry different warranty terms. These terms are described in the product description. 3R Technology will repair or replace any defective component or the entire product as needed during the warranty period. All exchanges are subject to product availability. If an exact replacement is not available, 3R Technology will offer a comparable product of equal or greater value.
If you experience any hardware issues not remedied please contact us at ecommerce@3rtechnology or 206-582-7100.
We will first attempt to troubleshoot the issue. If at any point it is deemed that your product requires repair and is within the 90 day warranty period, we will provide an RMA number with further instructions.
This Limited Warranty does not extend to:
Batteries: WE DO NOT WARRANTY OR GUARANTEE LAPTOP BATTERIES. Your refurbished machine will contain a used battery. By their nature batteries do not typically have long lives. We test batteries to ensure they hold a charge, but we do not guarantee the duration of that charge. We guarantee the laptop will function utilizing the AC adapter included with your laptop purchase.
NOTE: New batteries can be purchased inexpensively from vendors on sites such as Amazon or eBay and will typically have around 2 hours of operating time on a full charge.
Warranty excludes these products:
Data recovery is not included under this Warranty, and 3R Technology is not responsible for data that may be lost or damaged during transit or repair.
In the event that the item was lost in transit, arrived damaged, or is dead on arrival and simply will not function, 3R Technology may refund part or the entire value of the item.
Refunds will not be available after 90 days from receipt of product.
To request a refund please contact firstname.lastname@example.org or 206-582-7100.