Our Process

3R Technology only sells computers that pass our robust refurbishment process and a detailed series of quality control tests. Our hands-on and rigorously managed approach ensures all computers are reliable and will provide years of service.

OUR PROCESS

CLEANING

• Storage is erased using NIST 800-88 methods. Often a new, or refurbished SSD replaces an older mechanical drive.
• The computer is examined for any major cosmetic or internal damage.
• Dust is removed from the power supply, processor, fans and throughout the case using compressed air.
• All stickers are removed and the case is cleaned
• The motherboard is inspected for any faulty capacitors.

REFURBISHED AND TESTED TO R2:2013 STANDARDS

• Any missing parts are replaced, such as: storage, memory and optical drives.
• The system BIOS is reset to default and the computer's boot order is set to start with optical drive.
• Laptops tested for key functions: LCD display, storage, keyboard, battery, CMOS Battery, Ethernet, power and drivers to all external ports and drives
• Desktops tested for key functions: storage, CMOS Battery, Ethernet, primary video port, power and drivers to all external ports and drives

COSMETIC GRADE

Cosmetic Grade A:
Grade A products will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine while others may have light scratches or other minor blemishes. Some laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.

Cosmetic Grade B:
These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on Grade B products will typically be lower than Grade A products.

SOFTWARE INSTALL AND LICENSING

• Windows Windows operating system and Microsoft Office* installed.
• Installation verified (verification that all drivers are present and functioning correctly)
• Post-install software activation

PACKAGING

• All computers are securely and safely packaged
• We use specially designed air cushions to ship laptops, desktops and monitors to ensure there is no damage during transit.